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Portfolio Account Analyst, Fixed Income - Req. 1901752


Job Summary:
Under limited supervision, uses specialized skills gained through training and experience in the securities industry to assist in the utilization of a Portfolio Management System and Brokerage Accounting system to provide clients and internal departments with cost basis, gain/loss, pricing, corporate action information and performance reporting.  Leads projects of moderate scope and complexity and serves as a team leader to resolve escalated issues.  Some guidance is provided to perform varied work that is somewhat difficult in character requiring evaluation, originality, and ingenuity to make moderately complex decisions.  Resolves and implements solutions to complex problems.  Deliver superior client service through accuracy, timeliness and consistency.  Enter data, review daily reports and research any discrepancies.  This involves extensive interaction with fellow workers, other departments and branch associates.
Essential Duties and Responsibilities:
  • Takes ownership of and independently handles the resolution of escalated issues and complex problems; performs analysis on escalated issues and reengineers procedures to prevent reoccurrence
  • Assists in training other associates in all areas of the department (cost basis, corporate actions, pricing, and performance)
  • Acts as a team leader for issues and projects requiring extensive research and analysis
  • Assists in coordinating workflow of all functional areas within the department
  • Assists with creating and maintaining thorough job procedures
  • Inputs and maintains data on a Portfolio Management system and Brokerage Accounting system
  • Monitors daily reports and resolves discrepancies
  • Contributes feedback to overall improvement of the Portfolio Management and Brokerage Accounting systems and assists in implementing corrective actions as necessary
  • Prepares and presents periodic reports to demonstrate comprehension of departmental functions and to offer observation and recommendations with respect to those functions
  • Promotes effective coordination between multiple workgroups in functional areas
  • Performs other duties and responsibilities as assigned 


Knowledge, Skills and Abilities:
Knowledge of:
  • Advanced accounting, logic and analytical skills to understand how Raymond James brokerage, cost basis and performance systems operate
  • Fundamental investment concepts, practices and procedures used in the securities industry
  • Financial markets and products
  • Financial service industry and specific knowledge of the functions and interrelations of the departments within Raymond James Financial
Skill in:
  • Learning and applying new information, skills and processes quickly and providing comprehensive and objective analysis
  • Above average problem solving
  • Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment
  • Microsoft Office applications sufficient to produce documents, spreadsheets and email
Ability to:
  • Establish and maintain effective working relationships
  • Handle stressful situations and provide a high level of customer service in a calm and professional manner
  • Work well and support others in a team approach to problem solving as well as work independently when required
  • Motivate others to use proper operational procedures
  • Interact effectively with external and internal clients through both written and verbal communication
  • Give customer satisfaction high priority and proactively address customer needs
  • Identify relationships, draw logical conclusions and interpret results for use in decision-making
  • Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities 
  • Exhibit initiative and self-direction when performing tasks
  • Perform difficult assignments that are broad in nature requiring originality and ingenuity 
Educational/Previous Experience Requirements:
Bachelor's Degree or equivalent work experience.  A minimum of two to three (2-3) years of general work experience preferred. 
An equivalent combination of education, experience and/or training.
None Required.

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to enable them to deliver on the firm's core values of client-first, integrity, independence and have a conservative, long-term view.

    We expect our associates at all levels to:
  • Grow professionally and inspire others to do the same
  • Work with and through others to achieve desired outcomes
  • Make prompt, pragmatic choices and act with the client in miind
  • Take ownership and hold self and others accountable for delivering results that matter
  • Contribute to the continuous evolution of the firm